Another Pro Bono Success Story

By Katherine Tarbox, Senior Editor, REALTOR® Magazine

One of my favorite stories from last year was about Fran Hoover, ABR, GRI, with RE/MAX Masters in South Lake, Texas. For the past 15 years, Hoover has selected one client in dire financial need to work pro bono for every year.

When the market is as tough as it is now, it’s hard to imagine that anyone can afford to forgo a commission check and give up much of their valuable time. But since that article came out, I heard from many practitioners about how they also have done this or were hoping they could help in the future.

Last Friday, I received an e-mail from Debra Allen, e-PRO®, GRI, with Prudential Arizona Properties in Gilbert, Ariz., telling me that she had a client two weeks away from foreclosure. Allen got involved and was able to lower his payment from $1,500 to $576 a month, so that he could stay in the house instead of selling. “My client called me his guardian angel for saving his home and keeping a roof over his family. It made me smile and I’m thankful that I can help,” Allen wrote.

While Allen has no commission for the weeks she spent helping this family, she says it feels good knowing that she helped them out when they had nowhere else to turn.

The spirit of helping others achieve and maintain their dream of homeownership is alive and well in real estate. If you have any pro bono stories, I’d love to hear them.

  1. Lupe

    Debra, if you could share with other fellow realtors on what you did to help your clients maybe we all could help one person at a time stay in their home. We can only do so much, but just one person at a time.
    Think of all the people we could help stay in their home if we contribute.

  2. I know the feeling Debra is speaking of, the smile you have on your face, thankful for being able to help someone, and knowing your not getting a commission for it. Even the littlest things we might be able to do to help our customers and clients can be a path that leads to the ultimate goal. As Katherine stated ,The Spirt of Helping Others Achieve and Maintain Their Dream of Homeownership.

  3. Borgie Silano

    It’s good to hear these stories of Happy Endings! Things are tough but some people have it even tougher! Knowing you may lose your home, has to be devastating !
    After all it’s all about helping our clients get to where they need to be,even if we don’t get a commission , the other rewards you reap money can not buy!!
    I would love to learn what steps you took to get their payment reduced so they could stay in their home. I Love this story!! Thanks for sharing!!