Among those on Inman News’ latest list of the 100 Most Influential Real Estate Leaders were some familiar NAR faces, starting with 2013 president Gary Thomas, broker-owner of Evergreen Realty in Villa Park, Calif. I profiled Thomas in the latest issue of REALTOR® Magazine.
Also included on the Inman list was NAR CEO Dale Stinton. For Stinton, the Inman recognition came on the heels of another award: In November he was named Executive of the Year (large organization category) in the Best in Biz Awards. That award recognized the association’s progress in such activities as broadening member engagement at the local, state, and national levels of government through the REALTOR® Party Initiative; creating REALTOR® University; and launching the Realtors Property Resource, a rich national database of real estate property information.
NAR’s Lawrence Yun, senior vice president of research and chief economist, and Nobu Hata, director of digital engagement, also made the Inman 100 list. In addition to being one of the most popular draws at NAR conferences, Yun writes a regular column for REALTOR® Magazine. Hata is a former chair of the magazine’s Young Professionals Network Advisory Board. On seeing the news, Hata jumped on to Facebook to say he share the honor with Heather Elias, director of social business practice for NAR, and Pamela Geurds Kabati, NAR’s senior vice president of communciations. Hata and Elias, both former practitioners, joined the NAR staff at roughly the same time and were hired by Kabati. Hata, the public face of NAR’s social media presence, is frequently on the road to teach social media best practices to NAR members. Elias is behind the scenes ensuring that those best practices and implemented within the organization.
By Brian Summerfield, Online Editor, REALTOR® Magazine
A lot of year-end retrospectives have come out in the past couple of weeks, and two of the more notable ones for the real estate industry were Inman News’ annual 100 Most Influential List and Time Magazine’s Person of the Year.
In the first case, Inman highlighted the most prominent, persuasive figures in real estate. NAR was well represented, with CEO Dale Stinton, 2010 President Vicki Cox Golder, Chief Lobbyist Jerry Giovaniello, Chief Economist Lawrence Yun, Chief Technology Officer Mark Lesswing, and Social Media Manager Todd Carpenter making the list.
In the second, Time selected Facebook founder Mark Zuckerberg, who reportedly narrowly edged out Julian Assange, the founder of another Internet phenomenon, Wikileaks. No doubt, Zuckerberg’s had a momentous year: The 26 year old is worth nearly $7 billion, and his network topped half a billion members this year. Also, Zuckerberg was the protagonist — no, that’s not the right word — the central figure in one of the most popular and important films of the year. Continue reading »
By Melissa Dittmann Tracey, Contributing Editor, REALTOR® Magazine
If a customer is unhappy with your service, don’t be surprised if he takes to the Internet to voice his frustrations about you. If you venture to review sites — such as the popular rating site Yelp.com — you may find a venting client giving you low marks for customer service.
You can’t please everyone, and sometimes clients may consider your work not up to par, even if you did do everything you could.
So what do you do when you find yourself on the receiving end of negative online reviews?
By Stacey Moncrieff, Editor in Chief, REALTOR® Magazine
Congratulations to NAR CEO Dale Stinton, who was named today as 2010 Inman Innovator of the Year. The announcement came during the real estate technology conference, Real Estate Connect.
Dale was recognized for leading the charge on the Realtors Property ResourceTM, a database—currently in beta testing—that promises to put deep knowledge and insight on every U.S. residential and commercial property into the hands of NAR members.
Also cited was the association’s Game Changers Challenge, a program in which NAR affiliates and state and local associations were invited to propose game-changing ideas for their organization. In all, 200 ideas were submitted; in May 2010, NAR announced it was funding and providing coaching for 14 projects (plus, it partially funded several more proposals). The cool idea behind the Game Changers Challenge is that, theoretically, it will help associations around the country replicate successful programs that their peers are developing.
Houston Association of REALTORS® CEO Bob Hale also won an Inman Innovator Award today for best web service. His association’s REALTOR® Match, an open source application that helps consumers find a REALTOR®, was a winner in the Game Changers Challenge.
Sharing the Inman Innovator of the Year spotlight with Dale was Better Homes & Garden CEO Sherry Chris. We interviewed Chris in 2008 after she was selected by Realogy to restart the BH&G franchise. Chris has made a big splash in social media circles and her company has grown to 125 offices and 5,000 sales associates, operating in 16 states.
The Inman Innovator Awards were named for Inman News Founder and Publisher Bradley Inman, who also started Real Estate Connect.