A panel of experts did battle over some key issues regarding real estate data syndication Thursday morning at Inman’s Real Estate event in San Francisco. The debate was focused more on how to approach syndication rather than whether to do it at all, as the latter question has apparently been settled, according to Errol Samuelson, president of Realtor.com and chief revenue officer of Move Inc.

“Brokers are looking to make decisions,” he said. “It’s not, ‘Do we want to have syndication, or do we not want to have syndication?’ They want to figure out what forms of syndication make sense.”

The panel focused on the main questions driving the controversy in the syndication arena, which are:

1. Who “owns” a listing, and the data around that listing?
2. What are the obligations of online data syndication companies to listing agents? To real estate brokers? To consumers?
3. How can these companies ensure the accuracy and timeliness of the information on their sites?

Mark McLaughlin, CEO of Pacific Union International, was a vocal critic of data syndicators on the panel. Yet he also called them a “great asset” for the Web traffic they generate for his sites. His main issue with them is that they’ve often suppressed agent data while taking info on houses for sale.

“But that’s changing,” he added. “These companies are listening. It won’t happen in a single event, but we’re getting there.”

Zillow CEO Spencer Rascoff agreed.

“It’s an ongoing dialogue,” he said. “We’ve moved on [from the practice of suppressing agent data] to a large extent. ”

But McLaughlin also pushed Rascoff hard on the issue of control. In an ideal situation, agents would have control over the source of the data for these sites, and also would have their names prominently displayed next to their listings, McLaughlin said. He added that data syndicators should not be monetizing that content with ads that promote services of other people and companies.

That debate may be important for the industry, but it’s one that consumers ultimately don’t care about, said Saul Klein, senior vice president of Point2. “The public wants their listings on Zillow and those kinds of sites,” said Klein, and added that agents and brokers’ concerns over the way data is developed and distributed are similar to their initial worries about listings in newspaper classified ads decades ago.

Rascoff also had to handle pointed comments about the accuracy of the data on syndication sites. He was asked why they often have outdated information, which results in agents being contacted about listings well after they’ve been sold.

“We hate it,” he said in response. “How do you think that makes us look? The issue arises not because Zillow puts it up there, but because a broker or MLS has decided to stop syndicating.”

One thing the entire panel did agree on was the potential of mobile technology to impact the way consumers search for homes and real estate practitioners. In fact, Rascoff pointed out that visitors who access Zillow’s Web site through a mobile device are three times more likely to contact an agent than those who were using a desktop.

“We can’t lose sight of mobile,” he added.

By Todd Carpenter, Director of Digital Engagement, National Association of REALTORS®

REALTOR.com’s iOS apps received a significant upgrade this week. Chief among the changes is the ability to identify foreclosed listings and price reductions. In addition, the app features a new “Nearby Recently Sold” search on the home page. After testing a beta of the app over the last week, I see this as a great new feature. Consumers want to know what homes in an area might be worth, and this is a great alternative to providing a “guestimate” of value. Sold data is available on the app as soon as 24 hours after a final sale.

REALTOR.com also made two significant user experience improvements to the new app. The Area Scout feature is more prominent in the navigation. This function updates a map with new listings as you travel — perfect for a client to view as you drive them around a neighborhood. The Area Highlighter has also been promoted to the home screen. This function allows the user to draw a border around a specific area on the map to isolate listings within that specific boundary. This is an incredibly useful feature that many of REALTOR.com’s competitors are now trying to replicate.

Mobile traffic to sites like REALTOR.com is suggesting that apps are becoming many consumers’ preferred method of searching for real estate. Even regional MLSs like Metrolist are adopting these technologies. It’s more important than ever for real estate professionals to consider how their listings are being viewed on these apps. Do you have a mobile marketing strategy for your listings? Maybe it’s time to consider one.

By Brian Summerfield, Online Editor, REALTOR® Magazine

If you’re wondering when we’re going to get to the era of mobile, you’re contemplating the wrong question, says Bob Hale, CEO of the Houston Association of REALTORS®. Instead, you should be thinking about how to optimally deliver your content via mobile devices right now.

“It’s here. There’s no question that we’re at a critical mass,” said Hale, in remarks about where multiple listing services (MLS) are headed last week at the Xplode conference in Chicago.

Speaking on a panel moderated by National Association of REALTORS® Director of Digital Engagement Todd Carpenter, both Hale and Midwest Real Estate Data (MRED) CEO Russ Bergeron said they’re taking steps to accommodate mobile users.

MRED now offers what Bergeron termed “public-service apps,” such as resources from Fannie Mae on short sales and downpayment assistance. Also, the organization is developing apps that can be branded by brokers and individual agents as their own, Bergeron said. HAR is also rolling out new apps, targeted at both members (for searching the MLS and editing listings) and consumers (using geolocation to search for nearby listings and opens). Continue reading »

With the iPad 2 slated for release sometime in 2011, this could be the year of the tablet computer. For our February Buyer’s Guide, we’d like to hear your thoughts: Which mobile platform will you invest in next, and why?

And if you’ve already made the move to a tablet, tell us about your experience with the hardware and software. Is a tablet a practical real estate tool? To share your thoughts, plans, or experiences with mobile computing solutions, contact writer Mike Antoniak as he prepares this guide. Also, be sure to participate in the polls below.


Continue reading »

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By Katherine Tarbox, Senior Editor, REALTOR® Magazine

While it may seem amateur video is already gaining a lot of momentum online, experts at BlogWorld & Expo 2010 believe this trend will take off even more in 2011. Growing access to video via tablet computers or mobile devices is driving the demand up. A few years ago, most iPhone users couldn’t watch a video on that device, but now they can and do, and they want more. Additionally, Sony believes that more users will be watching Internet video, and the proof is a new HDTV powered by Google TV, which allows users to connect to the Internet through their home wireless networks.

The commentators at BlogWorld believe this development will produce a rise in “vlogging,” or video-driven blogging. (Read this post for more info on this phenomenon.)

Video can be especially beneficial for real estate blogs because images sell properties. Many bloggers already incorporate video into their blogs, but we’ll see much more of it in a matter of months. And soon, consumers may expect practitioners to be able to record and produce a polished video tour. Consider this a gentle reminder to get started in vlogging.

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By Melissa Dittmann Tracey, Contributing Editor, REALTOR® Magazine

QR code RMO

QR codes are being hyped as the “next big thing” for connecting prospects to your marketing, according to several tech experts during the California Association of REALTORS® Expo in Anaheim this week.

So what are they and what can you do with them? QR codes, which resemble a store’s barcode, can be added into your marketing materials, such as on your flyers, brochures, or signs. Others can then scan and snap a photo of the code using their smartphone’s QR code reader app, which is basically available on any phone. The code reader transcribes the code and then instantly sends the encoded materials and information to that person’s phone.

For example, say you had a QR code on your business card that contains all of your contact information. When a person takes a photo of that QR code using the app, she will instantly receive all of your contact information on her smartphone, never having to input a thing. Your contact information would automatically be added to her address book.

Admittedly, it’s hardly a must-have tool, but if you’re looking for a way to spice up your marketing, particularly among your more tech savvy prospects, you might try it out. It’s easy to make your own QR code too. Just Google “QR code generator,” and you’ll find plenty of vendors. You just plug in your URL or text and then you’ll instantly receive a code to use in your marketing. Or you can just go straight to Clikbrix to access a solution designed especially for real estate purposes.

By Stacey Moncrieff, Editor in Chief, REALTOR® Magazine

Today’s the first day of Real Estate Connect San Francisco, the annual gathering that brings together technology innovators with real estate industry players, including brokers, agents, and MLS executives. This is the place to learn which new technologies are emerging and which are fading.

The conference officially starts this afternoon, but this morning there were some warm-up sessions.  I guess the pre-conference sessions were designed to get people up-to-speed in their areas of interest. There was an odd mix: you could attend a series of talks on WordPress; sessions on digital marketing (for agents), a broker summit (audience seems obvious enough), and “Connect Tech” for all the Web and mobile developers wandering around the San Francisco Hilton.

Our office has a resident WordPress expert, NAR’s social media manager Todd Carpenter—in fact, he was one of the speakers this morning—so I figured I could skip those sessions. I also decided to skip the broker and agent sessions; I can pick up the same information at NAR conferences or through our own technology writers. I went straight for the heavy stuff. Continue reading »

By Todd Carpenter, Social Media Manager, NATIONAL ASSOCIATION OF REALTORS®

iphonereBetter Homes & Gardens Real Estate launched an iPhone app today. True to their brand, the app adds the flavor of the magazine by including tips on how to live green, make over a room, or tackle an entire remodel. BH&GRE also added a neat camera function to allow an end user to take pictures of homes they like, geo-code them, and send them off to one of their agents. Toss in RedFin’s more utilitarian but awesomely executed app, and both brokers and brands throughout the industry have two fine examples of how to execute a mobile application.

That’s great for big companies, but what about the little guys? Here’s a list of cool apps I’ve found that real estate pros should consider running. Continue reading »

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